POLICIES
UpholsteryAll estimates are “fabric off, fabric on” that includes any needed batting replaced. After this it is A’ la carte for repairs, pillow inserts, casings, new cushion cores, and arm covers. If there are to be changes to the design of the existing piece, there will be additional costs in doing this and must be discussed prior to the estimate.
To start the project, a 30% non-refundable deposit to schedule the project into the queue. The amount is taken off the invoice upon completion. Once the item(s) come into Bayside, the process takes about 8 weeks. We accept cash, checks for online payments.
EstimatesAn estimate expires one month from the date of it being given. This means we are not obligated to the estimate price as prices may have changed. Once an estimate is agreed upon, any changes to that estimate will require an updated estimate.
FabricThe yardage requirements are based on solid fabric at 54” wide. If there is a pattern, the yardage will need to be recalculated as well as the estimate. The estimate is based on plain fabric @ 54” wide. Prints, velvet, vinyl, leather are in addition to the estimate. Every pattern has a “vertical” and “horizontal” number that is used to determine extra yardage. The fabric cost is in addition to the labor cost. The shipping, service provider tax and sales tax charges are added to the invoice. Fabric selection is the first step in the process after the acceptance of the estimate.
Repairs during upholstery...If repairs to a piece are declined by the client and upon removal of the old fabric there are needed repairs, we reserve the right to go ahead with minimal repairs so that the upholstery process is not hindered. The charges for this will be added to the invoice. Any significant repairs will be discussed with the client.
What makes us different?We combine a thoughtful, human-centered approach with clear communication and reliable results. It’s not just what we do—it’s how we do it that sets us apart.